Information Page

Information Page2024-01-04T21:58:08+00:00

Please note: Due to rapidly rising prices, we are needing to verify pricing on all items, including freight, before shipping. If an item’s price is higher we will call you for approval before shipping.

Payment Types and Payment Methods2015-05-22T09:34:48+00:00

Ordering from W.E.I. Incorporated:

  • Master Card (Online and Offline payments)
  • Visa Card (Online and Offline payments)
  • American Express (Online and Offline payments)
  • Check (Offline payment)
  • Money Order (Offline payment)
  • EFT (Offline payment only for International Orders: needs validation ahead of time for approval.) (Goto Contact Page for validation approval, by RFowler@weionline.com.)
International Orders2015-05-20T10:34:54+00:00

All international orders must be validated ahead of time for approval. International orders must be EFT (Electronic Fund Transfer) only before product(s) is shipped. Goto Contact Page for validation approval, by RFowler@weionline.com.

  • You will need to give RFowler@weionline.com your contact information for international order validation approval.
  • Any international order that is placed under any other payment type/method besides EFT will NOT be processed.
Applicable By Law2015-05-20T10:34:24+00:00

By visiting WEIonline.com, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and W.E.I. Incorporated.

Risk of Loss2015-05-20T10:34:00+00:00

All items purchased from Weionline.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Contacting Us2015-05-20T10:32:55+00:00

If there are any questions regarding this privacy policy you may contact us using the information below. 

107 Baker Street
Syracuse, NY 13206
USA
Phone:(315) 437-4281
Fax:(315)437-4296

Changes to our Privacy Policy2015-05-20T10:32:26+00:00

If we decide to change our privacy policy, we will send an email notifying you of any changes.

Your Consent2015-05-20T10:26:00+00:00

By using our site, you consent to our privacy policy.

Shipping and Return Policy2015-05-20T10:23:07+00:00

Shipping Policy 
Most items are shipped via UPS, Federal Express or other pre arranged shipping options. 

Return Policy 
Please contact us regarding returns. No unauthorized returns will be accepted
.

Your Account2015-05-20T10:22:20+00:00

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use Weionline.com only with involvement of a parent or guardian. W.E.I. Incorporated reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

What information do we collect?2015-05-20T10:20:01+00:00

We collect information from you when you place an order, subscribe to our newsletter or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?2015-05-20T10:20:09+00:00

Any of the information we collect from you may be used in one of the following ways: 

To personalize your experience 
(your information helps us to better respond to your individual needs) 

To improve our website 
(we continually strive to improve our website offerings based on the information and feedback we receive from you) 

To improve customer service 
(your information helps us to more effectively respond to your customer service requests and support needs) 

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?2015-05-20T10:15:22+00:00

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL 128 bit encryption: secure socket layer submission) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?2015-05-20T10:20:20+00:00

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?2015-05-20T10:20:26+00:00

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance2015-05-20T10:21:32+00:00

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

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