FAQs

Payment Types and Payment Methods

Ordering from W.E.I. Incorporated:

  • Master Card (Online and Offline payments)
  • Visa Card (Online and Offline payments)
  • American Express (Online and Offline payments)
  • Check (Offline payment)
  • Money Order (Offline payment)
  • EFT (Offline payment only for International Orders: needs validation ahead of time for approval.) (Goto Contact Page for validation approval, by RFowler@weionline.com.)

International Orders

All international orders must be validated ahead of time for approval. International orders must be EFT (Electronic Fund Transfer) only before product(s) is shipped. Goto Contact Page for validation approval, by RFowler@weionline.com.

  • You will need to give RFowler@weionline.com your contact information for international order validation approval.
  • Any international order that is placed under any other payment type/method besides EFT will NOT be processed.

Applicable By Law

By visiting WEIonline.com, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and W.E.I. Incorporated.

Risk of Loss

All items purchased from Weionline.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below. 

107 Baker Street
Syracuse, NY 13206
USA
Phone:(315) 437-4281
Fax:(315)437-4296

Shipping and Return Policy

Shipping Policy 
Most items are shipped via UPS, Federal Express or other pre arranged shipping options. 

Return Policy 
Please contact us regarding returns. No unauthorized returns will be accepted
.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use Weionline.com only with involvement of a parent or guardian. W.E.I. Incorporated reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

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