Phone : (315) 437-4281 | Fax: (315) 437-4296 | 107 Baker St., Syracuse, NY 13206

FAQs

/FAQs/

What information do we collect?

By |November 27th, 2012|

We collect information from you when you place an order, subscribe to our newsletter or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

By |November 27th, 2012|

Any of the information we collect from you may be used in one of the following ways: 

To personalize your experience 
(your information helps us to better respond to your individual needs) 

To improve our website 
(we continually strive to improve our website offerings based on the information and feedback we receive from you) 

To improve customer service 
(your information helps […]

How do we protect your information?

By |November 27th, 2012|

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL 128 bit encryption: secure socket layer submission) technology […]

Do we use cookies?

By |November 27th, 2012|

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your […]

Do we disclose any information to outside parties?

By |November 27th, 2012|

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe […]

Childrens Online Privacy Protection Act Compliance

By |November 27th, 2012|

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Account

By |May 20th, 2015|

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use Weionline.com only with involvement of a parent […]

Shipping and Return Policy

By |May 20th, 2015|

Shipping Policy 
Most items are shipped via UPS, Federal Express or other pre arranged shipping options. 

Return Policy 
Please contact us regarding returns. No unauthorized returns will be accepted
.

Your Consent

By |May 20th, 2015|

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

By |May 20th, 2015|

If we decide to change our privacy policy, we will send an email notifying you of any changes.